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Privacy Policy

This Privacy Policy explains how wolf gold collects, processes, stores, and protects personal information when you use wolfgoldgame.org. It applies to users accessing our online gaming platform in Canada.

We are committed to handling personal information responsibly and transparently.

Information We Collect

Depending on your interaction with our services, we may collect the following categories of data:

Identity and Contact Information

  • Full name
  • Date of birth (to verify 18+ eligibility)
  • Email address
  • Phone number
  • Residential address

Account and Transaction Information

If you create an account or participate in paid gaming activities, we may collect:

  • Username and encrypted password
  • Payment-related details (processed securely via payment providers)
  • Transaction history
  • Deposit and withdrawal records

Technical and Usage Data

  • IP address
  • Device type and operating system
  • Browser type
  • Log data and session activity
  • Gameplay interactions

Support Communications

When you contact us, we may retain:

  • Email correspondence
  • Chat transcripts
  • Complaint or inquiry records

How We Use Personal Information

We may use your information to:

  • Create and manage user accounts
  • Verify age and eligibility (18+)
  • Process transactions (if applicable)
  • Provide customer support
  • Detect and prevent fraud or misuse
  • Improve website performance and user experience
  • Send service-related communications
  • Provide marketing communications (where consent is given)

Legal Basis for Processing

Where applicable under Canadian privacy principles, processing may be based on:

  • Contractual necessity (providing services you request)
  • Legitimate business interests (security, fraud prevention, analytics)
  • User consent (marketing communications, optional features)
  • Compliance with legal obligations

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes described in this Policy
  • Meet legal, regulatory, or accounting requirements
  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

Data Sharing and Service Providers

We may share personal information with trusted third-party service providers who assist with:

  • Payment processing
  • IT infrastructure and hosting
  • Security and fraud detection
  • Analytics and performance monitoring
  • Customer support tools

These providers process data under contractual obligations to maintain confidentiality and security.

We do not sell personal information.

International Transfers

In some cases, data may be processed or stored outside Canada. When this occurs, we take reasonable steps to ensure appropriate safeguards are in place consistent with applicable data protection standards.

Data Security

We implement administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Subject to applicable laws, users may have the right to:

  • Request access to personal information
  • Request correction of inaccurate data
  • Request deletion, where appropriate
  • Object to certain processing activities
  • Withdraw consent (where processing is based on consent)

Requests can be submitted via email.

Children and Age Restriction

wolf gold is strictly intended for individuals aged 18 or older. We do not knowingly collect personal information from minors. If we become aware of underage registration, the account may be suspended and data reviewed.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on wolfgoldgame.org with a revised effective date.

For privacy-related inquiries or requests:
Email: wolfgold_support@gmail.com

Responsible Gambling Policy

wolf gold is committed to promoting responsible gambling practices and supporting player wellbeing. Our platform is intended exclusively for individuals aged 18 years or older in Canada.

We encourage users to treat gaming as a form of entertainment and to remain in control of their activity at all times.

Age Restriction (18+)

Access to wolfgoldgame.org is strictly limited to users who are at least 18 years old. Age verification procedures may be implemented during registration or before withdrawals.

Accounts identified as belonging to individuals under 18 may be suspended.

Principles of Safer Gambling

We promote the following principles:

  • Gambling should be recreational, not a source of income
  • Players should set personal financial and time limits
  • Decisions should not be made under emotional distress
  • Losses should not be chased

Player Control Tools

Where applicable, users may request or activate tools designed to help manage activity:

Deposit Limits

Players may set daily, weekly, or monthly limits on deposits to manage spending.

Loss Limits

Loss thresholds can help users restrict the amount they are willing to lose within a defined period.

Session and Time Limits

Users may set reminders or limits on session duration.

Time-Outs

Temporary cooling-off periods can restrict account access for a chosen timeframe.

Self-Exclusion

Users who feel their gambling is becoming problematic may request self-exclusion. During this period, account access will be restricted according to the selected duration.

Recognizing Warning Signs

Indicators that gambling may be problematic include:

  • Spending more than intended
  • Borrowing money to gamble
  • Neglecting personal or professional responsibilities
  • Feeling anxious or distressed about gambling activity

If you recognize these signs, consider taking a break and seeking professional support.

Seeking Support

If gambling is affecting your wellbeing, consider contacting a qualified professional or local support services in your area. Assistance from independent counseling organizations may provide confidential help.

Protecting Minors and Shared Devices

We recommend:

  • Keeping login credentials confidential
  • Using device-level parental controls
  • Logging out after each session
  • Not sharing account access

Internal Monitoring and Awareness

Our team may monitor usage patterns to identify potential indicators of excessive activity. This monitoring is intended to support responsible gaming practices and not as a guarantee of intervention.

Account Closure

Users may request permanent account closure by contacting support.

For assistance related to responsible gambling:
Email: wolfgold_support@gmail.com